Our Story

The leading niche agency offering creative property solutions to the UK's most prestigious property owners, developers, retailers and restauranteurs

Based in London, we operate on a national and international level, utilising our experience from both niche and major national agencies and bring enthusiasm, energy, drive and commitments to our instructions.

Our company values evolve from our trusted relationships, which have been developed over many years, whilst working on long term projects across London and nationally. Our professional approach to business and our considerable experience have created a first-class proven track record. Having worked on some of the most exciting projects, with some of the best operators in the country, we offer exceptional contacts and relationships, allowing us to develop visionary and strategic solutions to clients property challenges.

Our energy, creative approach and fun attitude, means we have a strong team of talented individuals who offer a wide range of experience and contacts. This variety of age and experience, allows us to create a bespoke approach to each project, therefore meeting the needs of each client, however big or small.

Our Heritage

Our business is young, but our relationships are some of the oldest in the industry

Before creating Bruce Gillingham Pollard in 2011, the directors had worked together for over 15 years at Markham Vaughan Gillingham and Knight Frank. 

Our long standing relationships means we have a culture which is professional but relaxed, allows us to bring our creative flair, fun and energy to all our projects.

Our core team has grown significantly in recent years and is made up from young vibrant and talented people, who reflect the core values of the business.

Our Services

A multi discipline team covering, leasing, investment and development advice on retail, restaurants and leisure, acting in harmony with our tenant representation team to provide a single point approach

We offer an in depth knowledge and long standing relationships with retailers and restaurateurs, throughout the UK. This ensures landlords are presented with sustainable and interesting tenants, for every opportunity be it retail, leisure or restaurant.

A dedicated team provide a range of services, including sales and purchasing of stand alone units or small retail and leisure blocks, to pre-acquisition advice on the retail and restaurant element of a larger mixed-use development.

We can provide input on design, specifications, marketing and tenant demand, to ensure landlords and developers create  optimum space to meet modern demands.

Tenant Representation
The expert team offers a wealth of knowledge in the market to provide tenant representation for predominately restaurant and leisure operators at all levels in the industry, advising them how and where to best expand their portfolio to achieve optimum results.

Having established ourselves in the UK we have opened a second base of operations in New York, not just to help existing clients expand their portfolio and further the exposure of their respective brands, but to forge new relationships in an equally dynamic market place.


Nigel Gillingham

Nigel provides strategic development, leasing, and asset management advice across the retail and leisure sector; for large scale mixed use projects in London, New York, Dublin and major centres throughout the UK and Europe.

With over 25 years experience in the creation of new restaurant and shopping locations including One New Change in the City of London and Spinningfields in Manchester, Nigel heads up some of Bruce Gillingham Pollard’s key client accounts including Land Securities for their Central London Portfolio comprising over 1m sq. ft. of shops and restaurants across the heart of the capital, as well as Hammerson where BGP are appointed as sole agents for restaurants and leisure across their entire portfolio, as well as leasing the retail in their Victoria Quarter/Victoria Gate development in Leeds.  Nigel is also advising Qatari Diar on the redevelopment of the iconic 30 Grosvenor Square (former US Embassy), Milligan RRI on the transformation of St Stephens Green into a new mixed use development in the heart of Dublin, and most recently he has been advising Related Urban Inc on their retail and restaurant element of 20 million sq.ft. development at Hudson Yards in Manhattan, New York.

Nigel has grown up in the property industry and has incredible passion and enthusiasm for this most dynamic sector of the property business and over the years has built up relationships with some of the UK’s leading property developers and entrepreneurs.

+44 (0)20 3551 5607

Tracey Pollard

As Managing Director, Tracey works with the board of founding partners and directors, to evolve and grow the business. From the companies conception in 2011 with just 5 people, to a team of now over 20, Tracey’s key role is to maintain consistency in Bruce Gillingham Pollard's approach, and ensure that the team’s unique skill sets are nurtured and developed.

In recent years, Tracey has leased to key anchors such as The Arts Club, Vinoteca, Caravan, Sandro and Coach. However, she prides herself on seeking out the independent operator who will often aid in the creation of a point of difference.

By creating long-term relationships with landlords, Tracey strives to create a strategy for each development which fulfils the needs of the catchment, be it office worker, shopper, resident or tourist.

Tracey advises landlords throughout London, including Canary Wharf Group, Grosvenor, Shaftesbury PLC and Land Securities.

+44 (0)20 3551 5617

Woody Bruce

Woody is a founding partner and has been involved in various challenging projects from conception. Projects include One New Change, Windsor Royal Station, The Brunswick and Bloomsbury. Current advising roles include Dickens Yard and Filmworks in Ealing, the Victoria Estate for Land Sec and South Belgravia for the Grosvenor Estate.

Woody has in-depth understanding and significant experience in tenant mix, creation of pitches and developing sustainable and successful environments with a focus on mixed use buildings in Central London.

Woody also overseas the investment team and works to make sure that the significant strength of the leasing team is maximised to drive the best value for our clients, in both purchase and sale.

+44 (0)20 3551 5602

Rupert Bentley-Smith

As a founding partner, Rupert has a in depth understanding and experience of creating exciting and relevant tenant mix, and the formation of key destinations in mixed use developments.

Rupert has worked for many years advising on development and leasing for a number of Landlords across London including Canary Wharf Group, Brookfield, Almacantar, Legal & General and Allied London.

Key projects that Rupert is currently working on include the redevelopment of Centre Point in the heart of London’s West End, asset management advice on the existing 1,000,000 sq ft within the Canary Wharf estate, along with the development advice on the next phase of the estate with Wood Wharf. In addition, Rupert is instructed on developments such as Principal Place, 100 Bishopsgate and Leadenhall Court within the City of London, along with working with Allied London in taking international brands to Spinningfields, and the future development of Granada Studios as part of St John’s Manchester.

Rupert has spent time developing trusting relationships within the restaurant, retail, and hotel industries consistent with delivering successful sites.

+44 (0)20 3551 5612

Victoria Broadhead

Victoria runs the national team working on a variety of retail and restaurant schemes including Standard Life's South St Andrew Square, Edinburgh; Intu's Intu Bromley; Hammerson's Victoria Quarter and Gate, Leeds and Land Securities O2 Finchley Road, London.

Having previously worked for Land Securities within the Portfolio management team she is able to use her in depth knowledge of how shopping centres work, combining aspirational retailers and catering to secure key lettings across the country.

+44 (0)20 3551 5610

Nick Garston

Nicks heads up the tenant representation department focusing on restaurants and leisure sector across London and major regional cities.

Nick has considerable experience in the restaurant and leisure sector having done deals for a wide variety of operators including The Columbo Group, The Diner, Byron, Burger and Lobster, Clare Smyth, Brew Cafe, Red Dog Saloon, Pizza Pilgrims and Neil Rankin.

+44 (0)20 3551 5615

Charlotte Roberts

Charlotte works in the Central London team advising landlords on their retail and restaurant portfolio which includes; The Grosvenor Estate, Shaftesbury PLC, Canary Wharf Group, Land Securities and Schroders.

In recent years Charlotte has carried out lettings to key operators including; the cult fitness brand Barrys Bootcamp, Drake’s fashion brand Octobers Very Own, Bobbi Brown’s PRO concept store and luxury homeware brands including Fermoie, Carl Hansen and Cox London.

Charlotte also represents occupiers on their acquisition programme including; Skinnydip, Incipio Events and Barrys Bootcamp.

+44 (0)20 3551 5605

Millie Wilson

Millie’s in-depth experience spans across both retail and restaurant sectors however her predominant focus is now on restaurants and advises landlords and developers on schemes across Central London and the wider UK region.

Current projects include the Hammerson catering portfolio, the refurbishment of Tunsgate Centre in Guildford and a new 100,000 sq ft retail and restaurant scheme in Ealing. Millie’s Central London projects include working with Nigel and Rupert on Almacantar’s Centre Point and a number of Great Portland Estate holdings including Broadwick Street and Hanover Square.

+44 (0)20 3551 5604

Emily Atkin

Emily has worked on a range of developments across London and key regional cities around the UK. Emily primarily works alongside Woody, Nigel and Victoria, carrying out both retail and restaurant lettings.

Developments and projects that Emily is currently working on include: the existing Victoria Quarter in Leeds alongside the new Victoria Gate development for Hammerson, Southgate in Bath for Aviva/ British Land, the Dicken’s Yard development in Ealing for St. George, Albert Dock in Liverpool for Aberdeen Asset Management, the Tunsgate redevelopment for Queensberry, Windsor Royal Shopping for Axa, O2 Finchley Road for Land Securities and Intu Bromley for Intu.

+44 (0)20 3551 5606

Jack Barratt

Jack specialises in commercial investment and development across the UK. He has a particular focus on the London market where he has forged relationships with a diverse selection of clients and actively sources opportunities on behalf of major UK institutions, property investment companies and high net worth individuals.

Using his experience in all aspects of investment, retail agency, valuation and development he provides clients with informed and comprehensive investment advice.

Jack has been directly involved with several high profile deals including the purchase of 19 Golden Square, Soho for Vectis Property Group, the disposal of Milsom Place Shopping Centre, Bath on behalf of a private client, the purchase of 40-44 Foregate Street, Chester for DTZ Investment Management and the disposal of The Courtyard Shopping Centre, Cheltenham on behalf of TH Real Estate.

+44 (0)20 3551 5608

Nick Halley

Nick predominantly specialises in commercial investment advice for a range of clients, from UK institutions to private individuals. He keenly sources new investment opportunities, as well as helping to advise clients on disposals of their existing assets.

Due to his previous role in the leasing team, Nick is able to provide detailed occupational advice to clients, helping them to undertake comprehensive due diligence on prospective or current assets.

Nick has been involved in a number of deals including the disposal of; The Courtyard Shopping Centre in Cheltenham on behalf of TH Real Estate, the acquisition of 30-35 Westgate Street in Bath on behalf of a Local Authority and the disposal of The Ivy in Bath on behalf of Legal and General.

+44 (0)20 3551 5613

Alexander Mann

Since joining Bruce Gillingham Pollard Alex has primarily worked alongside Tracey, Rupert, Charlotte and Millie in the leasing team, working on high profile projects which encompass retail, leisure and restaurant schemes.

Alex is currently working on the Television Centre and White City Place for Stanhope PLC, Centre Point for Almacantar, Goodman's Fields for Berkeley and Principle Place for Brookfield, helping the team to deliver aspirational destinations in London.

+44 (0)20 3551 5611

Amy Finlayson

Amy predominantly works on Landsec’s London portfolio which includes schemes such as One New Change, Nova and Cardinal Place. In addition she also works on Dickens Yard in Ealing and the Tunsgate Quarter in Guildford.

Prior to joining Bruce Gillingham Pollard, Amy worked for one of the UK's largest commercial property development and investment companies. With valuable hands on experience working for a landlord, she offers a unique insight into the decision making processes involved in creating an optimal tenant mix.

+44 (0)20 3598 9182

Dominic Tixerant

Dominic works primarily alongside Tracey Pollard and Charlotte Roberts, aiding them on the leasing of retail, restaurant and leisure across a range of developments and projects within London.

Dominic is at the forefront of sourcing new brands and emerging talent. He is instrumental in the development of our “Breakthrough Brands” page on our website.

Current projects include; Shaftesbury’s Central Cross and individual A1 units and Grosvenor’s South Belgravia estate.

+44 (0)20 3551 5616

Thea Rowe

Thea works in the tenant representation team alongside Nick Garston. She focuses on restaurants and the leisure sector across London and major regional cities. She works with both new and established brands sourcing and securing suitable sites, whilst providing expert advice.

The variety of clients that Thea works with include; 26 Grains, Over Under Coffee, Union Bar & Grill, Elizabeth Haigh, Pip Lacey and Tattu.

+44 (0)20 3551 5619

Michael Kelion

Michael works alongside the acquisitions team of Nick and Thea as a consultant.

With over 30 years experience in restaurant and leisure property, Michael previously acted for Carluccio’s throughout their nationwide expansion, alongside other multiples including Busaba Eathai, Gaucho and Cau. His current portfolio includes Escape Hunt, Tapas Revolution and Granger & Co., as well as start-ups, private equity and independents including Padella, Sam’s and Ceru.

Michaels knowledge, experience and relationships makes him invaluable to Bruce Gillingham Pollard and his clients will benefit from working closely with our tenant team.

+44 (0)7973 116 649

Sophie Moorcroft

Since joining Bruce Gillingham Pollard, Sophie has been working with Nigel, Victoria and Emily on the leasing of retail, leisure and restaurant schemes across London and prime regional cities across the UK.

Sophie is currently working for Hammerson PLC across their A3 portfolio which includes: Bullring and Grand Central in Birmingham, Cabot Circus in Bristol, High Cross Shopping Centre in Leicester and Union Square in Aberdeen. As well as The O2 Centre in Finchley for Lansec and The Atrium Shopping Centre in Camberley on behalf of Standard Life PLC.

+44 (0)20 3551 5609

Lucy Cope

Lucy works beside Tracey, Rupert and Charlotte in the leasing team, assisting them on the letting of retail, leisure and restaurant schemes within London.  

Current projects that Lucy is involved in include Southbank Place for Canary Wharf Group, One New Change for Landsec and Kings Mall for Schroders PLC.

+44 (0)20 3598 9180

Emily Spencer

Emily works with Katherine on the Marketing, PR and Media Communications. Her responsibilities include, planning and delivering the communications schedule of activity such as; website content creation and management, production of publications and marketing materials, creation and implementation of email marketing campaigns, coordinating timely press releases alongside our external PR company, management of social media and organisation of events.  She is responsible for developing and implementing a marketing communications approach that represents the business.

Alongside this busy role she is PA for Tracey, Rupert and Charlotte.

+44 (0)20 3551 5614

Layla O’Driscoll

Layla is responsible for the smooth running of the office. Alongside this busy role she is also PA for Woody, the investment team, and the tenant acquisition team.

+44 (0)20 3551 5620

Katherine Hajiyianni

Katherine works alongside Emily Spencer on the Marketing, PR and Media Communications. Her responsibilities include assisting Emily with the creation and management of website content and social media, design and production of publications and marketing materials, creation and implementation of email marketing campaigns, and organisation of events. 

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